Order Care

Once you accept your order, it becomes your responsibility. For best results, please be aware of the following:

• Keep products out of direct sunlight

• Do not refrigerate your items unless otherwise noted 

• When transporting your order, place items on the floor of the car on the flattest surface possible. Drive slowly around corners and allow more time to brake. 

• Please ask for additional instructions if needed.

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Pick-Up Dates

• Pick-up/delivery times are set at the time of ordering. 

• We will not be able to reschedule your order for a different pick-up date once the payment has been received.

• If your event date changes, please see the refund policy. 

• If you are running late, please call or text Lisa at 941-202-2114. Orders that are not picked up within 1 hour of the set pick-up window, and you have not made other arrangements with me, are subject to forfeiture and no refunds will be given.